header image

Calendar of Programmes Available for 2013

Course Title
Course Code
Course Date
Courses for Hilary Term (January to March) 2013
Basic Food Hygiene
(CIEH Level 2 Award in Food Safety in Catering)		 BFH1 29th January (1 day)
Dealing with Demanding People DDP1 7th February (1 day)
Abrasive Wheels AW 14th February (½ day)
ILM Level 2 Award in Leadership and Team Skills ILMTL 19th Feb, 5th, 19th Mar ( 9th April (4 x1 day modules)
Coaching and Mentoring CM 21st February (1 day)
Health and Safety
(CIEH Level 2 Award in Health & Safety in the Workplace)		 HS1 26th February (1 day)
Basic Food Hygiene
(CIEH Level 2 Award in Food Safety in Catering)		 BFH2 28th February (1 day)
Basic Supervisory Skills SS1 6th March (1 day)
Steps and Ladders SL 8th March (3 hours)
Disability Awareness for Frontline Staff DA 13th March (½ day)
Intermediate Food Hygiene
(CIEH Level 3 Award in Supervising Food Safety in Catering) 		IFH 14th, 15th and 26th March (3 days)
Situational Leadership SL 21st March (1 day)
Practical Training Skills PTS 27th March
     
Courses for Trinity Term (April to June) 2013
Essential Telephone Skills ETS 11th April (½ day)
Basic Supervisory Skills SS2 16th April (1 day)
Award for Personal Licence Holders APLH1 18th April (1 day)
Equality in the Workplace (am)
(If Diversity & Culture also booked – discount available)		 EW 23rd April (½ day) am
Diversity and Culture (pm)
(If Equality in the Workplace also booked – discount available)		 EW 23rd April (½ day) pm
Preparing for Successful Meetings and Briefings PSMB 25th April (1 day)
Exceeding Internal/External Customer Expectations ECE 30th April (1 day)
Managing Within the Law
(For Bursars and Senior Staff) 		MWL 1st & 8th May (2 days)
Assertiveness and Interpersonal Skills AIS 9th May (1 day)
Converting Enquiries into Business CEB 14th May (1 day)
Problem Solving PS 16th May (1 day)
Manual Handling MH 21st May (½ day) am
Basic Food Hygiene
(CIEH Level 2 Award in Food Safety in Catering)		 BFH3 23rd May (1 day)
How to carry out an Appraisal Interview API 30th May (1 day)
Upselling Skills - ½ day Module am
(If Complaint Handling also booked – discount available)		 UPS 4th June (½ day)
Complaint Handling - ½ day Module pm
(If Upselling also booked – discount available) 		CH 4th June (½ day)
Motivating Your Team MYT 6th June (½ day)
Crucial Conversations in Performance Management CCPM 11th June (1 day)
Delivering an Oxford Welcome OW 13th June (1 day)
Stress Awareness SA 18th June 1 day)
Legionella Awareness LA 25th June (3 hours)
Presentation Skills PS 27th June
     
Courses for Summer Term (July to September) 2013
ILM Award in Leadership and Team Skills ILMTL 2 3rd , 17th, 31st October and 14th November (4 x 1 day modules)
Objective Setting and Time Management OSTM 10th October (1 day)
Dealing with Demanding People DDP2 15th October (1 day)
Basic Food Hygiene
(CIEH Level 2 Award in Food Safety in Catering)		 BFH4 22nd October (1 day)
Basic Supervisory Skills SS3 24th October (1 day)
Working at Height WAH 25th October (½ day)
Recruitment and Selection RS 29th October (1 day)
Mobile Towers MT 7th November (½ day)
Developing Your Work Team (Team Building) DWT 8th November (1 day)
Award for Personal Licence Holders APLH 12th November (1 day)
Health and Safety (CIEH Level 2 Award in Health & Safety in the Workplace) HS 19th November (1 day)
Providing Quality to Customers – Keeping those standards PQ 21st November (1 day)
Discipline and Grievance DG 26th November (1 day)
     
Recommended In House Programmes
Seeing your College through your Customer’s Eyes Train up to 12 delegates ½ day duration
Appraisal Skills
Bespoke course to either:
>Train in your College’s Appraisal System
> If no formal system exists – training will give guidance for implementing an Appraisal System in your College		 Train up to 12 delegates 1 full day